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Frequently Asked
Questions
How Can I Place An Order? You
can use the secure shopping cart on our website using American
Express, Visa or Master Card or Discover
Cards.
IS The Shopping Cart Secure?
Currently, we use Secure Sockets Layer (SSL) protocol to
protect your data and secure your transactions. SSL encrypts
all your personal information, including your credit card
number, name, and address, as it is transmitted over the
Internet.
If you do not want to use the shopping
cart, please call in your order to 718-276-8986.
This is a full time
business
so if you get voice mail, we might be
on the phone, just leave your phone number and the time you
can be reached and we will return your call ASAP.
How Long Have You Been In Business?
We have been in business locally, since 1997 but on the
Internet since 1999. We started this business in December of 1997
and thanks to all our wonderful customers on the Internet and
locally, our business is expanding and
incerasing.
Why Should I Order From You? You
should order from us because we are providing you with the
best service that can be delivered and we are dedicated to you
the customer. We will go the extra mile to make you happy. We
also periodically offer customer incentive of 5% off your
first order, 10% off the second order and you are atomatically
entered into the Frequent Buyer Reward
Program.
Do You Offer Custom Made
Baskets? Yes we do. Just tell us the type of basket you
want and we will customise it for the
occasion. .
Where Do You Ship From? We
are located in Brooklyn New York. Currently all our gift
baskets are made and shipped from Brooklyn. We ship anywhere
within the continental USA. Cheesecakes and some Flowers
are shipped from elswhere.
Do You Accept
Returns? Yes, we accept returns of any non gourmet
items if the package is returned unopened five days after
receipt. Gourmet baskets are not returnable. We will however
replace any missing items.
Can You Change Items In A
Basket? Yes, we
willingly change items within reason. Send us an E-mail or
call us at 718-276-8986 an I
Place an order without A Credit Card? No, at present we
only accept: American Express, Discover, MasterCards and Visa.
What Shipping Methods Do You Offer? We use
UPS- Next Day, Two Days, Three Days, and Ground..
How Do You Ship Your Baskets? All our gifts
are put together wrapping with cello, securely packaged and
boxed. We have what we call 'Perfect Arrival
Shipping'
To Where Do You Deliver? We hand deliver to
Brooklyn, and the five borroughs of New
York. Please check our Shipping and Delivery page above. |